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http://earchive.tpu.ru/handle/11683/33126
Title: | A process-based approach to management of the enterprise |
Authors: | Ryzhakina, Tatiana Gavrilovna Koroleva, Nataljya Valentinovna Makasheva, Nataliya Petrovna |
Keywords: | управление; предприятия; эффективные системы; машиностроительные предприятия |
Issue Date: | 2016 |
Publisher: | EDP Sciences |
Citation: | Ryzhakina T. G. A process-based approach to management of the enterprise / T. G. Ryzhakina, N. V. Koroleva, N. P. Makasheva // SHS Web of Conferences. — Les Ulis : EDP Sciences, 2016. — Vol. 28 : Research Paradigms Transformation in Social Sciences (RPTSS 2015) : International Conference, December 15-17, 2015, Tomsk, Russia : [proceedings]. — [01088, 5 p.]. |
Abstract: | Establishing an efficient management system is an especially pressing issue for machinery industry as a basic sector of economy in a country. The present paper considers establishing a management system oriented towards increasing enterprise value and customer satisfaction through the integration of process-based management and a Balanced Scorecard. An integrated management system enables structuring of organization processes, redesigning them with regard to external changes as well as applying a balanced scorecard connecting functional units by means of defining strategic objectives and measurable indicators detailing and controlling these objectives and thus increasing the efficiency of processes orienting an organization towards a customer. |
URI: | http://earchive.tpu.ru/handle/11683/33126 |
Appears in Collections: | Материалы конференций |
Files in This Item:
File | Description | Size | Format | |
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dx.doi.org-10.1051-shsconf-20162801088.pdf | 78,11 kB | Adobe PDF | View/Open |
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