Please use this identifier to cite or link to this item: http://earchive.tpu.ru/handle/11683/37300
Title: Developing a Medical Institution Management System through Promoting Social Accountability
Authors: Plotnikova, Inna Vasilievna
Kurmanbek kyzy Nurzat
Redko, Lyudmila Anatolevna
Shadrina, Olga
Yanushevskaya, Marina Nikolaevna
Keywords: medical institution; social accountability; quality management system; personnel management process; staff motivation; code of corporate conduct; медицинские учреждения; социальная ответственность; система менеджмента качества; управление персоналом; мотивация; корпоративное поведение
Issue Date: 2017
Publisher: Future Academy
Citation: Developing a Medical Institution Management System through Promoting Social Accountability / I. V. Plotnikova [et al.] // The European Proceedings of Social & Behavioural Sciences (EpSBS). — 2017. — Vol. 19 : Lifelong Wellbeing in the World (WELLSO 2016) : III International Scientific Symposium, 11-16 September 2016, Tomsk, Russian Federation : [proceedings]. — [P. 603-612].
Abstract: The paper regards the implementation of social accountability principles into the system of medical institution management as the target of research. The process of personnel management is viewed as its research subject. The paper aims to develop the system of incentives for medical institution personnel based on the principles of social accountability. The research methods and tools applied in the study are analysis of content and internal enterprise documentation, staff member interviews and statistical methods of data processing. The expected research outcome is the implementation phase of the social accountability management system resulted in the development of the Code of corporate conduct. The article advocates the view, that the Code of Conduct should be based on the diagnosis of the state of corporate culture and motivate employees of the organization. The management team of medical institution can set their own social and reasonable quality management system, which will enable it to promote and involve staff in the process of improvement.
URI: http://earchive.tpu.ru/handle/11683/37300
Appears in Collections:Материалы конференций

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