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http://earchive.tpu.ru/handle/11683/37313
Название: | Market Research of Education’s Quality in the University as indicator of Human Well-being |
Авторы: | Kapustina, Larisa Jadko, Evgeniya Izakova, Natalia Yakimenko, Elena Vladimirovna |
Ключевые слова: | human development; high education; quality of educational services; SERVQUAL method; развитие; высшее образование; качество услуг; образовательные услуги; благополучие |
Дата публикации: | 2017 |
Издатель: | Future Academy |
Библиографическое описание: | Market Research of Education’s Quality in the University as indicator of Human Well-being / L. M. Kapustina [et al.] // The European Proceedings of Social & Behavioural Sciences (EpSBS). — 2017. — Vol. 19 : Lifelong Wellbeing in the World (WELLSO 2016) : III International Scientific Symposium, 11-16 September 2016, Tomsk, Russian Federation : [proceedings]. — [P. 714-721]. |
Аннотация: | The article deals with social problems of higher education sector's significance as a factor for long-term economic development and human well-being from the position of its ability to compete in the labor market after graduating from university. With the increasing availability of higher education in the Russian Federation due to the emergence of paid training, quality of education had deteriorated and resulted in necessity to toughen requirements to universities and introduce criteria for effectiveness of their activities. Under these circumstances it became urgent to conduct self-study of universities for compliance with new criteria. The paper presents results of marketing research of education's quality in the Ural state economic university using SERVQUAL method and graphical method of analysis “importance- execution”. According to the survey, it was revealed that all indicators of students' expectations have not been met fully. Most successfully the university fulfills a social role in the development of personality, volunteerism and patriotic education. The study revealed that professional development: competences of teachers, employment for graduates and cooperation with employers became a priority for the university. |
URI: | http://earchive.tpu.ru/handle/11683/37313 |
Располагается в коллекциях: | Материалы конференций |
Файлы этого ресурса:
Файл | Описание | Размер | Формат | |
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dx.doi.org-10.15405-epsbs.2017.01.94.pdf | 436,2 kB | Adobe PDF | Просмотреть/Открыть |
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