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http://earchive.tpu.ru/handle/11683/38203| Title: | Software system architecture for corporate user support |
| Authors: | Sukhopluyeva, Viktoriia Sergeevna Kuznetsov, Dmitriy Yurievich |
| Keywords: | архитектура; программное обеспечение; поддержка; пользователи; корпоративные системы; языки моделирования; UML |
| Issue Date: | 2017 |
| Publisher: | IOP Publishing |
| Citation: | Sukhopluyeva V. S. Software system architecture for corporate user support / V. S. Sukhopluyeva, D. Yu. Kuznetsov // Journal of Physics: Conference Series. — 2017. — Vol. 803 : Information Technologies in Business and Industry (ITBI2016) : International Conference, 21–26 September 2016, Tomsk, Russian Federation : [proceedings]. — [012160, 5 p.]. |
| Abstract: | In this article, several existing ready-to-use solutions for the HelpDesk are reviewed. Advantages and disadvantages of these systems are identified. Architecture of software solution for a corporate user support system is presented in a form of the use case, state, and component diagrams described by using a unified modeling language (UML). |
| URI: | http://earchive.tpu.ru/handle/11683/38203 |
| Appears in Collections: | Материалы конференций |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| dx.doi.org-10.1088-1742-6596-803-1-012160.pdf | 581,99 kB | Adobe PDF | View/Open |
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